Bridgewater Management Consultancies — FTA Approved Agency

BWMC · Dubai, UAE

KYC and Customer Due Diligence Support UAE

Understand your customer, document the risk and keep the review current.

What this service covers

Know Your Customer (KYC) describes the identity information used to understand who you are dealing with. Customer Due Diligence (CDD) also considers beneficial ownership, the purpose of the relationship and ongoing monitoring. BWMC supports the design and review of these processes for businesses with relevant obligations.

Enhanced Due Diligence (EDD) applies deeper measures where the risk and applicable rules require them. A screening match is a signal to investigate, not automatic proof of wrongdoing. Your responsible compliance team must assess the evidence and decide what action is required.

Support available

The proposal will confirm the services and deliverables included.

  • Customer document and onboarding checklists
  • Beneficial ownership analysis
  • Sanctions and PEP screening procedures
  • Customer risk-rating frameworks
  • EDD and source-of-funds review support
  • Periodic review and file remediation

What to prepare

  • Customer and ownership structure information
  • Current onboarding policies and risk model
  • Sample files shared through an agreed secure channel
  • Screening procedures and previous review findings

We will confirm the checklist for your circumstances. Agree a secure way to share confidential documents with the team.

How the engagement works

  1. STEP 1

    Agree the scope

    Confirm your objective, entity, reporting period, intended recipient and the work included in the engagement.

  2. STEP 2

    Review the records

    Use the agreed document checklist to assess the facts, reconcile information and identify missing evidence.

  3. STEP 3

    Prepare the findings

    Document the analysis, assumptions, unresolved matters and practical actions relevant to the agreed scope.

  4. STEP 4

    Discuss next steps

    Explain the findings to your team and agree responsibilities, deadlines and any follow-up support.

Frequently asked questions

What is the difference between KYC, CDD and EDD?

KYC focuses on understanding and verifying customer identity. CDD includes broader checks on ownership, purpose and monitoring. EDD adds measures appropriate to higher-risk situations under the relevant framework.

Who is the ultimate beneficial owner?

The relevant beneficial-owner analysis seeks the natural person or people who ultimately own or control an entity, using the applicable rules. A company name or nominee alone may not answer the question.

Does a politically exposed person have to be rejected?

PEP status is a risk factor requiring the applicable assessment and controls; it is not itself evidence of unlawful conduct. Decisions should follow the relevant rules and documented approval process.

Which industries may need these processes?

Obligations can apply to financial institutions and specified DNFBP activities, including relevant real estate, precious-metals, accounting, legal and corporate-service work. Confirm your activity and supervisor rather than assuming every business has identical duties.

Can we send customer passports through the website form?

Do not upload customer identity records or confidential files to a general enquiry form. First agree the purpose, access permissions and secure transfer arrangements.

Official guidance and further reading

Content reviewed 14 September 2026. Requirements depend on your facts and the rules in force. Confirm the applicable position before acting.

Start with a clear scope

Tell us about your business, the outcome you need and any deadline. BWMC will help identify the next steps and confirm a suitable scope and quotation.

Contact BWMC
Emarat Atrium, 1st Floor, Unit 147, Sheikh Zayed Road, Dubai, United Arab Emirates
+971 4 548 8184